Frequently Asked Questions

General Questions

  • What is RateMyOpenHouse.com?

    RateMyOpenHouse.com is a platform designed to help real estate agents manage open houses, gather feedback, and capture leads efficiently. Our tools include customizable feedback forms, QR code generation, and automated lead management.

  • How do I sign up for RateMyOpenHouse.com?

    Visit RateMyOpenHouse.com, click on "Get Started," complete the registration form with your contact details and password, and follow the prompts to set up your free trial.

Account Management

  • How do I change my display name?

    Sign in to your RateMyOpenHouse.com account, navigate to the "My Profile" section, enter the desired name into the "Name" field, and click "Save."

  • How do I verify my phone number?

    Sign in to your RateMyOpenHouse.com account, click on "My Profile," enter your phone number in the "Mobile" field, click "Save," then click "Verify" next to your phone number. Enter the 4-digit code sent to your phone and click "Verify Code."

Open House Management

  • How do I create an open house?

    Sign in to your account, navigate to the "Open Houses" page, click the "Add New" button, enter the address of your open house, and click "Submit."

  • How do I edit the address of an open house?

    Sign in to your account, navigate to the "Open Houses" page, locate the open house, click the pencil icon, edit the address, and click "Submit."

  • How do I archive an open house?

    Sign in to your account, navigate to the "Open Houses" page, locate the open house you wish to archive, click the pencil icon, and click "Archive." Note that this action will permanently delete the open house.

Feedback and Incentives

  • How do I add a gift incentive to an open house?

    Sign in to your account, navigate to the "Open Houses" page, locate the open house, click "None" under incentives, enter the desired dollar amount ($5 to $20), select the gift card type, and click "Select."

  • How do I change the feedback form for an open house?

    Sign in to your account, navigate to the "Open Houses" page, locate the open house, click "More," then in the "Survey" section, click the currently connected form. Select the desired form and click "Select."

  • How do I create a custom feedback form?

    Sign in to your account, navigate to the "Open Houses" page, locate the open house, click "More," then in the "Survey" section, click the currently connected form. Click "Add New" to create a new form, enter a name and questions, select response types, and click "Save Form."

Lead Management

  • How do I auto-send leads to an assistant or team member?

    Sign in to your account, navigate to the "My Profile" section, enter the assistant/team member’s email address in the "Email (cc) New Leads to" field, and click "Save."

  • How do I export all leads to my CRM?

    Sign in to your account, navigate to the "Buyer Leads" section, click "Export to CRM." An email with an attached .CSV file containing your leads will be sent to your account email. The leads will be exported using the selected template in your profile settings.

  • How do I export leads from a specific open house?

    Sign in to your account, navigate to the "Open Houses" page, find the desired open house, click "More," then in the "Feedback" section, click the number representing the leads. Click "Export to CRM," and an email with an attached .CSV file will be sent to your account email.

QR Codes

  • How do I find and download my QR code?

    Sign in to your account, navigate to the "Open Houses" page, click the "More" section for the open house with the "Active QR" selected, and click "View" in the QRCode section. You can download the QR code by clicking the "Download" link.

  • How do I change the Active QR?

    The "Active QR" determines which open house the QR code is connected to. To change it, click the QR code icon above the desired open house address. This will update where the QR code sends users who scan it, without changing the QR code itself.

  • How do I create a flyer with my QR code and contact information?

    We are working on integrating a flyer generator that will automatically create a flyer with your QR code and contact information. Stay tuned for updates on this feature.

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